Privacy Policy
Last updated: 30 July 2026 · Applies to leeado.com
Who we are
Leeado (“we”, “us”) provides sales CRM, dialer, AI call intelligence, and WhatsApp nurture tools for real-estate agencies in India. This policy explains what we collect and how we use it under applicable Indian law (including the Digital Personal Data Protection Act, 2023).
Data we process
- Agency account data: name, email, phone, role, organization details
- Lead CRM data you upload or sync (name, phone, city, project interest, notes)
- Call metadata, recordings, and transcripts when you use dialer / upload
- WhatsApp message drafts and delivery status when nurture is enabled
- Technical logs needed for security and reliability
How we use data
To provide the product (CRM, dialing, AI scoring, reminders, WhatsApp), improve reliability, prevent abuse, and comply with law. We do not sell lead lists.
Processors
Depending on your configuration, data may be processed by telephony providers (e.g. Exotel), Meta WhatsApp Cloud API, and AI providers (e.g. OpenAI / Groq) solely to deliver features you enable.
Your responsibilities
Agencies must have a lawful basis to upload lead personal data, obtain call-recording consent where required, and use WhatsApp in line with Meta Business policies.
Contact
Privacy requests: privacy@leeado.com. Also see our Terms of Service.